Traffik (Online) Media Ltd Terms & Conditions

  1. The contract between Traffik (Online) Media Ltd and client will be according to the following Terms and Conditions. Any variations to these Terms and Conditions shall be agreed by both in writing before work commences.

  2. The work(s) to be carried out shall be as set out in the Traffik (Online) Media Ltd confirmation order email.

  3. The main method of contact shall be between the client and assigned account manager. All communication will be via email or telephone. Any changes requested by the client need to be confirmed in an email correspondent before the work commences.

  4. Traffik (Online) Media Ltd will only commence work after an initial payment deposit of 50% is made for the agreed total price, this payment is non refundable. The final 50% payment will then be required on the completion of the outlined work.

  5. Any images purchased by Traffik (Online) Media Ltd on behalf of the client remains the property of Traffik (Online) Media Ltd for the use on the website project only. Traffik (Online) Media Ltd are not liable for misuse of these images by the client or any other third party, altering or distributing the images to individuals or other groups.

  6. Traffik (Online) Media Ltd can host websites if the client requires. Traffik (Online) Media Ltd cannot guarantee the website will be available at all times as it will be hosted on a third party server, we do however excepted limited down time.

  7. Traffik (Online) Media Ltd hosting is limited to 500mb of website space unless otherwise specified by the client in a confirmation email. There may be additional cost applied, but they will be clearly outlined before work is commenced.

  8. Traffik (Online) Media Ltd cannot be held responsible for anything adversely affecting the client’s business operation, sales, or profitability that might be claimed is a result of a service offered by Traffik (Online) Media Ltd.

  9. Traffik (Online) Media Ltd cannot not guarantee a specific placement or high ranking within the search engines, as this can be biased by a limited budget.

  10. Traffik (Online) Media Ltd do not take any responsibility for a clients website rank on search engines. This also includes any potential website downtime that can occur. When updating, changing, creating and hosting a clients website, there could be a change in the websites search engine ranking.

  11. Traffik (Online) Media Ltd will provide an anticipated completion date for all projects. Traffik (Online) Media Ltd will endeavour to meet any given deadline set by the client, but do not guarantee and are not bound in any way to complete the project by this date. Alle expected completion dates provided by any employee of Traffik (Online) Media Ltd is an estimate.

  12. The client will not be charged for the open source Joomla CMS (Content Management System). Joomla open source software is not owned by Traffik (Online) Media Ltd or the client.

  13. Traffik (Online) Media Ltd own all design and code of the website until final payment has been made in full. Once the final payment is received, the client will then own the design and code of the website.

  14. All images displayed on the website will only be used after full authorisation by the client, and are the sole responsibility of the client regarding usage and copyright. Should any legal issues or claims arise from the content or copyright of any images supplied by the client or Traffik (Online) Media Ltd, they will be the sole responsibility of the client.

  15. Domain names will be registered by Traffik (Online) Media Ltd and also registered to the Traffik (Online) Media Ltd current trading address. Although the domain names are registered to Traffik (Online) Media Ltd, the client is the legal owner of the domain and if they request to have details changed or the domain transferred elsewhere, Traffik (Online) Media Ltd will do this within a reasonable timeframe.

  16. It is the responsibility of the client to renew their domain names when due. If a domain name expires, Traffik (Online) Media Ltd will not be held liable. However, Traffik (Online) Media Ltd will make a reasonable effort to contact the client regarding domain renewal.

  17. If a domain name is purchased by the client through a company other than Traffik (Online) Media Ltd, the client has full responsibility in making sure that the domain name is renewed.

  18. Traffik (Online) Media Ltd will not renew the domain name when renewal is due if the domain name is purchased through a third party.

  19. Renewal of hosting is due on a yearly basis. The date of renewal will be annually from the date of the original purchase. The hosting will not be renewed if Traffik (Online) Media Ltd cannot contact the client two weeks prior to renewal.

  20. The hosting renewal charge must be received within 7 days of the hosting expiry date. Traffik (Online) Media Ltd reserve the right to deactivate any website where the hosting has expired and the client has not paid the renewal charge. There will be an admin fee set by Traffik (Online) Media Ltd for reactivating the website/hosting.

  21. If the client uses a third party for hosting, then the management and hosting of the domain name are the full responsibility of the client.

  22. Should a client wish to move hosting away from Traffik (Online) Media Ltd or transfer a domain name away from Traffik (Online) Media Ltd, no charge will be applied.

  23. Traffik (Online) Media Ltd has no control or responsibility for the content of clients’ websites. In no way does the textual content of our any client’s websites constitute an endorsement by Traffik (Online) Media Ltd.

  24. Traffik (Online) Media Ltd will (unless specifically requested by the client not to do so) place a small icon link on the footer of a clients website stating the website was designed by Traffik (Online) Media Ltd and a link back to our company website.

  25. Traffik (Online) Media Ltd is not liable for loss, damage or corruption to files or information stored on its servers or individual PCs relating to a client’s website. The client is solely responsible for any information or files relating to its own website.

  26. Traffik (Online) Media Ltd accepts payments received using a credit or debit card. We do also accept BACS and cheque as a payment method. Please note we will not carry out any work once all payments have been cleared into our bank. Please contact our office for payment details.

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